Privacy policy

Last Updated: June 2026

1. Introduction

Tovette ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

2. Information We Collect

We collect information you provide directly, including:

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment information (processed securely through Shopify)
  • Order history and preferences
  • Customer service communications

We also collect information automatically when you visit our site:

  • Browser type and IP address
  • Pages visited and time spent on site
  • Referral source
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmation and shipping updates
  • Respond to customer inquiries and provide support
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share information only with:

  • Service providers (payment processors, shipping carriers, email platforms) under strict confidentiality agreements
  • Law enforcement when required by law
  • Third parties with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption for payment processing. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

Our site uses cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect site functionality.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at tovette.store@gmail.com.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Policy Changes

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy on our site.

11. Contact Us

For privacy-related questions, contact us at tovette.store@gmail.com.